Co-founders: Ilana Alberico & Christina Stratton
Site: Innovative Spa Management
The Lowdown: Turnkey luxury spa management and consulting
Awesomeness: Inc. 5000 fastest growing company in 2013 & 2014
Innovative Spa Management provides turnkey management solutions and consulting services for luxury spas and resorts. ISM’s 5-star spa management is designed to boost profitability and has yielded more than a 98% guest satisfaction rate for eight consecutive years. Boasting a 100% retention rate, ISM’s client list ranges from Biltmore Estate to brands like Westin, Starwood, Marriott and Ritz-Carlton, not to mention luxury resorts in Mexico and the Caribbean.
